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Needle is early and we ship fast — feedback goes straight into what gets built next.

Reach us

  • Email support@needle.so. A human reads and answers, usually the same day.
  • If your team shares a Slack channel with us, post there — same people, faster back-and-forth.

What helps us fix things quickly

  • What you were trying to do, and what happened instead.
  • A link to the candidate, job, or sequence involved.
  • A screenshot if it’s visual.

Feature requests

Very welcome. The most useful ones describe the problem — “I can’t tell which sourced candidates my teammate already looked at” — rather than only a solution. It helps us fix the underlying thing, and you’ll usually get it faster.